1.1 “Service Provider” means the entity providing the Service (may also be referred to as “We”, “Us”, “Our”).
1.2 “Client” means any individual or legal entity participating, accessing or using the Service (may also be referred to as “Clients”, “You”, “Yours”).
1.3 “Service” refers to the digital services package and the services as defined in Clause 3.
2.1 These terms and conditions (“Terms”) shall govern the access and use of the Service and shall apply to all Clients.
2.2 These Terms shall be deemed agreed and accepted by You upon accessing and using the Service and You agree to be bound by these Terms in its entirety.
3.1 The Service shall only be inclusive of the following digital services:
3.1.1.1 A standard digital business card will be designed for the Client and delivered within three (3) to five (5) working days after the Client submits a high-quality logo vector file, brand assets and all relevant details, as requested by the Service Provider.
3.1.1.2 The Client is entitled to one (1) round of revision for the digital business card.
3.1.1.3 Any additional requests, amendments, revisions upon delivery of final digital business card will not be accepted.
3.1.2.1 A standard domain and hosting will be purchased by the Service Provider on behalf of the Client for an initial period of one (1) year.
3.1.2.2 The Client will be granted only one (1) year subscription of website hosting and domain registration. After completion of the first year of subscription, the Client shall be responsible for maintaining the website hosting and domain registration and any related payments.
3.1.2.3 The Client will be offered a maximum of three (3) domain name options to choose from.
3.1.2.4 The Service Provider will not be responsible for any unavailability of domain names requested by the Client.
3.1.2.5 The Client may request the Service Provider for maintenance support at an additional cost, which will be quoted to the Client at the time the request is initiated by the Client.
3.1.2.6 Premium domains or high-value domain extensions are not included within this package. If the Client selects a domain that falls under a premium category or exceeds the standard pricing range, the additional cost will be communicated to the Client. The Client shall purchase the premium domain or high-value domain extensions and provide the access to the Service Provider.
3.1.3.1 The Client will be provided with a standard one-page website that is designed and developed on a Third-Party Hosting Provider.
3.1.3.2 The website shall be completed within ten (10) to fourteen (14) working days from the date the Client submits the final content for the website, brand assets, and/or any relevant information or requirement as requested from the Service Provider.
3.1.3.3 The Client shall solely be liable and responsible for the content, information and brand assets submitted to the Service Provider for the website creation.
3.1.3.4 The Client shall solely be responsible for any amendments or edits to the content of the website after the final delivery and transfer of the website.
3.1.4.1 Client shall provide the final approved content, information and brand assets, including but not limited to, text, logo, images, contact details, and links or any other information or details required for content integration.
3.1.5 Timeline of the Service deliverables may vary depending on complexity of deliverables, revision requests, and/or delays of delivery, feedback or approval from the Client.
3.1.6 Once the final deliverable(s) is received by the Client, the project or Service will be considered completed and closed.
3.1.7 The Service is not inclusive of any technical, functional and/or maintenance support.
4.1 The Client shall be responsible for the following:
4.1.1 Provision of all required content, brand assets, logos, images, and contact details, information or any other relevant information before or at the time the project or Service is initiated.
4.1.2 The completeness, accuracy, and/or authenticity of any content, details, brand assets or information provided to the Service Provider.
4.1.3 The Client must maintain their login credentials for the website registration and domain and ensure renewals are done on time.
4.1.4 Timely submission of content, information or brand assets or any relevant information as requested by the Service Provider for provision of Service. Any delay in such submission may extend the deliverables/project or Service delivery timeline.
4.1.5 Provision of feedback and/or approvals within two (2) working days of receiving drafts or previews from the Service Provider.
4.1.6 Payment(s) to the Service Provider for any additional services requested that are not included in the Service or the package.
4.1.7 Payments to any third party for any additional services requested that are not included in the Service or the package.
5.1 Upon completion of the deliverables, the Client will own all final deliverables such as website design, digital business card design, registered website and domain.
5.2 The Service Provider retains the right to use the project for portfolios, case studies, or marketing purposes.
5.3 Source files such as editable design files or raw assets will be provided only upon request.
5.4 Any renewal, management, or transfer of the domain hosting after the first year of subscription will be the Client’s responsibility and may incur registrar fees.
6.1 Any service beyond the listed Service will be treated as an add-on service and quoted and charged separately.
6.2 Any changes requested by the Client in the website platform, structure, or any design beyond the agreed framework offered in the Service, will require a new quotation.
7.1 Client has the option to request add-on services such as additional revisions, premium logo design or redesign or extension for maintenance of the digital services. The charges for such add-on services shall be quoted to the Client upon request.
7.2 Any additional technical or maintenance support requested by the Client will be quoted and billed separately.
8.1 The Service Provider is not responsible or liable for any third-party interruptions or delays including but not limited to, domain, hosting, or third-party hosting issues.
8.2 The Service Provider is not responsible for any data loss, hacking, or outages caused by third-party systems.
8.3 In no event shall the Service Provider or its employees, directors, agents, representatives, affiliates be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software, hardware, service, and/or tools used with the Service, or otherwise in connection with any provision of these Terms, even if the Service Provider or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose).
8.4 Service Provider shall not be held responsible for any loss or damage resulting from events, incidents, disasters or any other circumstances beyond Our control.
9.1 The Service Provider may terminate the Services at any time for, including but not limited to, for non-compliance or breach of these Terms, failure to make payments, suspected illegal or fraudulent activities, wrongful or unfair use of the Service, without any prior notice and without any further responsibility or liability on the Service Provider.
10.1 The Service Provider reserves the right, at its sole discretion, to modify or replace these Terms at any time. If a revision is material, the Service Provider will make reasonable efforts to provide at least fifteen (15) days’ notice prior to such new terms taking effect. Service Provider determines what constitutes as a material change at its sole discretion.
10.2 By continuing to access or use Our Service after those revisions become effective, the Client agrees to be bound by the revised terms.
11.1 The Company reserves the right to revise its prices at any time, at its sole discretion.
12.1 The Parties agree to maintain the confidentiality of any proprietary or confidential information, which includes but not limited to documents, data, materials or information furnished, obtained or disclosed directly or indirectly, from the other Party, its employees, agent, affiliates or other related parties during the provision of Service.
12.2 Service Provider shall, at all times, own all of the rights, title and interest in its own Intellectual Property. It is understood and agreed that the Client shall not acquire, directly or by implication, any rights in the Intellectual Property of the Service Provider, which is owned, controlled, lawfully acquired, developed, created, or conceived by the Service Provider or its affiliates or representatives.
13.1 If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
14.1 The Service Provider will not be liable for any failure to perform the Service due to any circumstances beyond its control, including but not limited, to natural disasters, labour strikes, government actions, or technical issues.
15.1 These Terms are governed by and construed in accordance with the laws of the United Arab Emirates.
15.2 All involved parties agree that Courts of the Emirate of Sharjah shall have full and exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms or its subject matter.
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