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Feedback and Grievances

Help Us Serve You Better

At Shams Free Zone, we are committed to maintaining the highest standards of service, transparency, and accountability. This channel is available for you to share any formal feedback or grievances related to Shams Free Zone or businesses operating within the free zone. Every submission is handled with care and confidentiality to ensure that your voice helps drive continuous improvement.

If you are a client, please contact us via live chat or call
800 SHAMS (74267) for any service or application-related queries.

For job applications or employment enquiries, email careers@shams.ae

For serious misconduct, fraud, or unethical practices, please submit your report through our secure AMANA Whistleblowing Portal.

For all other questions or suggestions, kindly visit our Contact Page

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